Privacy Policy

Information We Collect

When you visit our website or submit a request through our quote form, we may collect information including:

• Name
• Phone number
• Email address
• Address or service location
• Information you provide about your electrical project or service request

We collect this information directly from you when you complete forms on our website, including the form located at /quote.

SMS Consent and Communications

When you submit a form on our website and provide your phone number, you may choose to consent to receive SMS text messages from JB Electric LLC.

These messages may include:

• Responses to quote requests
• Appointment scheduling and reminders
• Service updates
• Project follow-up communications
• Customer support messages

How We Use Your Information

We use the information we collect to:

• Respond to service inquiries and quote requests
• Schedule and manage appointments
• Provide customer support
• Communicate regarding ongoing or completed services
• Improve our website and customer experience
• Maintain business records

SMS Opt-In Data Protection

SMS consent and phone numbers collected for SMS communications are used solely for communications related to JB Electric LLC services.

Any sharing of information is limited to service providers that help us operate our business systems, such as our CRM, messaging, and website platforms, and only as necessary to provide our services.

How to Opt Out of SMS Messages

You may opt out of receiving SMS messages from JB Electric LLC at any time by replying STOP to any message.

After opting out, you will no longer receive SMS communications from us unless you provide new consent.

For assistance, reply HELP or contact us directly at 270-770-5760.

Data Security

We take reasonable administrative, technical, and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic storage or transmission can be guaranteed to be 100% secure, we work with reputable service providers and maintain safeguards designed to protect your information.

Data Retention

We retain customer and lead information only for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Information that is no longer needed is securely deleted or removed when practical.

Third-Party Services

JB Electric LLC uses trusted third-party platforms to operate its website, customer relationship management system, and communications tools. These providers may process information on our behalf solely for business operations and service delivery.

We do not sell personal information to third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: